When I first rented my unit years ago it was managed by a different company. I never heard from them except for the yearly rent increase letters that came in the mail. Less than 2 years ago my unit was transferred over to TLG and it was an absolute game-changer for me. An inspection was immediately carried out on my unit and intense remedial work was completed to replace low-standard plumbing and unsafe dryer ventilation. Weeks after that all of my appliances were upgraded to energy efficient, higher grade appliances and new lighting was installed throughout.
Mary Casey was in constant communication with me to manage and co-ordinate these upgrades. Every single member of their contract crew that came to my home were courteous and amazing to deal with. I was even given an after-hours number to call should there be any emergencies such as flooding etc. For the first time since we have lived in our rental I felt that we were with a property management team that would take good care of us.
I have now moved on to purchasing my own home but I have been telling anyone and everyone I know that TLG is the Elite team to be with if you are seeking to rent a unit or to rent out any of your property.